Creating Bookings

1. Go to the Bookings tab

2. Tap ”+” and select "Add Booking"

3. Select a Package or add Included Items.

Booking Requests

Booking requests made via your public website will show as "Pending Approval" and be notified with an email and app notification.

1. Go to the Bookings tab and tap the dropdown to select the relevant event.

2. Tap on a booking with a 'Pending Approval" status

3. Allocate a table and accept or decline the booking.

Managing Booking Information

Clicking on a booking opens a side panel with detailed information.

You can:

• Edit the guest or table by clicking their names.

• View and manage booking status, payments, and guest details.

There are three main tabs:

1. Details Tab

   
   Displays booking payment info and included items.
   You can:

   • Change the package.

   • (Depending on permissions) Edit the cost and inclusions.

   • Use “Seat Guest” to check the guest in and request included items.

2. Payment Tab

   
   Shows a detailed breakdown of payment activity.

   • Swipe left on a receipt to issue a refund.

   • Swipe right to send a digital receipt.

3. Guest Tab

   
   Manage settings related to the guest and their relationship with the venue.

   • Group Name. The name that the group should be referred to as.

   • Guest Count: View the max number of guests allowed under the booking.

   • Guest List: Edit the guest list (guests or staff can do this).

     • Add guests with “Add New Guest.”

     • Invite guests to add themselves with "Guest Invite QR code" or copy the Invite URL.

     • Remove guests by swiping left.

     • Once seated, check guests in using the checkbox next to their names.

   • (Coming Soon) Booking Tags: Use tags to highlight important info (e.g., VIP, birthday).

   • (Promoter): See who made the booking, or assign a staff/promoter.