Introduction

Welcome to DQ: the only purpose-built operational platform for bottle service venues and teams.

Table of Contents

1. DQ Playbook — our proven operational model for running a VIP team.

2. DQ Pro — our original platform for larger and established venues.

• Basics — logging in and getting started.

• Bookings — events, bookings, guests, and public-facing booking pages.

• Roles & Process — how Waiters, Runners, and Managers work together.

• Menus & Modifiers — items, modifiers, and booking package templates.

• General — venue settings, integrations, tags & data, table management, permissions, and user management.

• Floor Flow — night setup, door & arrivals, walk-ins, ordering, and closing.

• Dispense & Order Management — running the bump screen, payments, and the run-list.

3. DQ Core — our newer, self-serve platform for venues and events.

• Basics — introduction and setting up your venue.

• Bookings — events, bookings, and guest lists.

• Floor & Tables — setting up your floor and running tabs.

• Orders — building orders and running the kitchen/bar board.

• Payments — manual, tap-to-pay, QR, and refunds.

• Guests & Tags — your guest CRM and tagging.

• Notifications — staff call buttons and push history.

• Reports — operations, stock, and transaction reports.

• Roles & Permissions — the seven staff roles and what each can do.

• Flows — night set-up, door & arrivals, serving, and dispense.

Not sure which product you're on? See DQ Pro vs DQ Core — which one do I have?